Terms of Use and Service Rules of Perevozka

Services are published and provided on the website www.perevozka.global (hereinafter referred to as the "Website") by the provider PEREVOZKA s.r.o., registered at Arm. gen. Svobodu 6445/26, Prešov 080 01, IČO: 53 954 963, registered in the Commercial Register of the District Court of Prešov, Section: Sro, Insert No. 42655/P (hereinafter referred to as the "Operator" or "Provider").

These General Terms of Trade (hereinafter referred to as "GTT") regulate the relationship between the Provider and third parties to whom the Provider provides various services on the Website.

The customer (client) is any natural or legal person who submits an electronic order form for goods or services.

The services provided by the Operator are further described in Article II of these GTT and consist in particular in searching for and verifying a suitable used vehicle according to the Customer's requirements. The Provider provides the Customer with a professional service, consisting in the fact that the Customer can independently decide which used vehicle to buy and which not, based on the information and knowledge obtained by the Provider.

The GTT are binding for both the Provider and the Customer, and they can always be found in their current form on the Website.

The Customer is any natural or legal person who is interested in ordering a service package and who orders cargo, goods transportation services, or other Provider services.

The Provider confirms receipt of the order by email to the address specified by the Customer. The service agreement is established upon confirmation of the order by the Provider and payment by the Customer. Changes to the confirmed order are only possible by agreement of the parties.

The Provider provides its services from Monday to Saturday, and by arrangement with the Customer, also on Sundays or holidays.

The price of the service is determined according to the current Price List published on the Website on the day the Service was ordered. The Provider has the right to change the Price List, with the current edition of the Price List always published on the Website.

The invoice (tax document) is usually issued by the Operator in advance, before the services are provided to the Customer. The payment term for invoices is 14 days from the date of issuance, unless otherwise stipulated in the Agreement.

The Customer is obliged to pay the price for the ordered Service to the Provider by cashless bank transfer to the Provider's bank account specified in the invoice, in a timely and proper manner. The Provider will not commence providing the service until the payment is credited to the Provider's bank account.

A proper payment is considered a payment that contains all essential identification features correctly stated in the invoice, in particular the variable symbol, account number, and amount. Without a correctly stated variable symbol, the payment cannot be assigned.

Termination of the agreement before the designated service provision date is only possible by agreement or withdrawal from the agreement by the Provider. The Provider may withdraw from the agreement in writing or by email to the address specified in the order if the Customer's requirements contradict these general terms of trade or generally recognized legal standards. In such case, the Customer is not entitled to a refund of any part of the service price.

The Customer cannot withdraw from a purchase the subject of which is the provision of a service if the service was commenced with the Customer's consent before the expiration of the withdrawal period.

In the event of termination of the agreement before the commencement of the service by the Customer for reasons attributable to the Customer, the Provider has the right to a cancellation fee of 30 euros.

The Provider provides transportation services, parcel delivery services, and other transport-related services.

The Provider undertakes to provide its services with due professional care, honestly, appropriately, in a timely manner, in good faith, and in accordance with generally recognized standards, as well as to protect the legitimate interests of the Customer.

The Customer has the right to proper and timely provision of information established by the Provider. The Customer is obliged to provide the Provider with cooperation necessary to achieve the objectives of the ordered service throughout the entire period of service provision.

The Customer has the right to file a complaint regarding the Service provided to them in accordance with generally recognized legal standards. The complaint procedure is available here.

The Customer has the right to file a complaint in writing, by mail to the Operator's registered address, or by email to: perevozka.slovakia@gmail.com. The Operator undertakes to notify the result of the complaint resolution within 30 days from the date of receipt.

The Operator declares that all personal data is confidential and will be used only for the performance of the agreement. All personal data voluntarily provided to the operator is collected, processed, and stored in accordance with applicable legislation of the Slovak Republic, in particular in accordance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as the "Regulation") and Act No. 18/2018 Coll. on the Protection of Personal Data and on the amendment and supplementation of certain acts (hereinafter referred to as the "Act").

Processing of personal data is carried out in accordance with "Principles of Personal Data Protection", available here.

In the event of a conflict between the provisions of the GTT and a separate agreement or arrangement, the deviations specified in the agreement shall prevail. The applicability of the GTT or parts thereof may only be excluded by written agreement between the parties. Legal relations not regulated by the agreement and GTT are subject to the applicable law of the Slovak Republic.

For commercial relations (as well as other legal relations that may arise from them) with natural persons who do not act in the conclusion of commercial transactions under these GTT within the scope of their business activities, in addition to the general provisions of the Civil Code, separate laws also apply, in particular Act No. 102/2014 on Consumer Protection in the Sale of Goods or Provision of Services under a Distance Contract or an Off-premises Contract and on the amendment and supplementation of certain acts, Act No. 250/2007 on Consumer Protection and on the amendment of Act of the Slovak National Council No. 372/1990 Coll. on Administrative Offences as amended.

By placing an order, the Customer confirms that they have read these GTT and agree with them in full. Regardless of other provisions of these GTT, the Provider shall not be liable to the Customer for lost profits, lost opportunities, or any other indirect or consequential damages resulting from negligence, breach of the purchase agreement, or in any other manner. In the event that the competent authorities of the Slovak Republic find any provision of these GTT to be invalid or unenforceable, in whole or in part, the validity and enforceability of the other provisions of the GTT and the remainder of the relevant provision of the GTT shall not be affected.

The GTT are effective in the form stated on the Operator's website on the date of submission of the electronic order form, unless otherwise expressly agreed between the parties.

The supervisory authority is:
Slovak Trade Inspection (SOI)
SOI Inspectorate for the Prešov Region
Obrancov mieru 6, 080 01 Prešov 1
Executive Supervision Department
Department of Technical Product Control and Consumer Protection
Phone: 051/ 7721 597
Fax: 051/7721 596
E-mail: pr@soi.sk